ABC Training Solutions
training delivery. design and materials

Click for lots of resources including slides, trainer notes and handouts

In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of course material and e-books.

Free Trainer Stuff

Forms, certificates, leaflets and policies:

Achievement C.V. Form that captures employee’s main achievements in their role

Certificate of Completion. Specimen certificate to present to delegates at the end of a course

Course Attendance Form. Records attendance details of delegates

Course Booking Procedure. Example of a booking procedure for delegates who are geographically remote from the training centre

Course Enrolment Form. Proforma for delegates (and their line managers) to enrol for a training course. Also can be used as joining instructions and setting post course follow up work

Learning Logbook sample. A format to record on-job training. Sample based on the Claims Advisor role for a leading insurer in which we designed a complete on-job training plan including induction

Personal Development Plan. A4 form capturing details of employee’s pledges towards self development

Post Course Development . Method of capturing action plans from courses

Probationary Review form. A specimen 3-month probationary review sign off form for new starters

Project Plan. Specimen project plan for a team leadership course

Team Leader Development Plan. A4 sized document that gives a ‘road map’ for training for a team leader

Training & Development Policy. Sample statement of policy

Training Planner. Two A4 sized proformas to assess requirement for training and record attendance at training over a period of time

Writing Pre and Post Course Work. Handout for line managers to help plan out pre course objectives and write follow up action plans


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Training material for YOU to deliver