ABC Training Solutions
training delivery. design and materials


In house training at your offices

In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of course material and e-books.

Courses We Deliver In House

INFLUENCING SKILLS FOR MANAGERS & SUPERVISORS


Business interactions between supervisors and others occur almost every minute of the working day - conversations with a colleague, asking a team member to do a task, phone call from a customer, department meetings, persuading the boss of a course of action. They all require an ‘outcome’ - something gets done or agreed, either for you, for the other party, or mutual beneficial for both. However it is not just what is achieved. It’s how it’s achieved. This in house influencing skills course concentrates on the skills of how to influence and persuade.


“Good balance of theory and practice”

“I appreciated the way the day was delivered. Thank you”

Duration

1 day



Target Audience

Team Leaders, Supervisors and Managers



Course Overview

At the end of the in house influencing skills training course, delegates will have covered:



Course Features






Costs

Email us for a quote stating course title, location of training and anticipated delegate numbers. Our prices are very competitive.

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In house Influencing skills for managers