ABC Training Solutions
training delivery. design and materials


In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of course material and e-books.

In house management skills training course at your offices

Courses We Deliver In House

2 DAY MANAGEMENT SKILLS


The delegates will learn the skills that are displayed on a day-to-day basis by the busy manager. The course provides a broad ‘bus trip’ around the skill sets with a number of opportunities to practise the skills covered.


The in house management skills training course provides an insight into the differences between a leader and manager, coaching, delegation, setting task objectives and giving feedback. It includes a significant coverage of performance management techniques including managing poorer performers. The 2 days rounds off with a case study approach of typical managerial issues which need to be tackled.


“As a result of the management skills course, I now have a fresh perspective on my role and how to do it. I feel like a light has been switched on”

“Enjoyable, participative course”

Duration

2 days



Target Audience

Team Leaders, Supervisors and Managers



Course Overview

At the end of the in house management skills training course, delegates will have covered:


Leadership and Management


Coaching


Delegation


Performance Management


Feedback


Managing poorer performers


Case Studies



Course Features






Costs

Email us for a quote stating course title, location of training and anticipated delegate numbers. Our prices are very competitive.

© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

In house management course