ABC Training Solutions

© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

training delivery. design and materials



In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of course material and e-books.

Tools and Exercises

What the exercise covers

A collection of 7 management case studies featuring challenging managerial situations performance

management, potential sexual harassment/ bullying, change management, personal hygiene situations.

The set also includes a multi-issue case study of a new Manager/Team Leader joining an existing department.

Suggested approaches/ solutions are supplied. Ideal exercise as part of a management development training

event.


N.B.: This product also feature in our 2-day Management Skills course material.



Duration

Allow around 1½ - 2 hours if all case studies are used.



Format

Microsoft Word version. Copyright waiver rights are included. This means that the product may be amended if required. Products are subject to our Terms of Business. Please read prior to purchase. Pay online via credit/debit card/paypal by clicking the button below (PayPal account not essential). To pay by cheque or be invoiced, download our order form from Terms of Business.

MANAGEMENT CASE STUDIES


Product Cover

Costs:

£30 inc. 20% VAT

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© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

case study,leadership,management