ABC Training Solutions
training delivery. design and materials

In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of training material and ebooks.

Bite Sized Training Material

What it covers

Training material consists of course notes, slides and delegate handout on:

Includes exercises to exemplify points, including Question Detective and ‘Guess Who I am?’ Exercises.


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What you receive

N.B.: The content of this product is also largely contained in our fully designed, ready-to-deliver training material: 2-Day Management Skills and Recruitment Interviewing


Allow up to one and a half hours. Can be used as a succinct training session, or as part of a larger workshop on interpersonal skills for team leaders, customer service advisors, sales personnel.


£36.00 inc 20% VAT complete with copyright waiver licence, giving permission to amend the product in any way and multi-photocopying rights. All courseware products are subject to our Terms of Business. Please read prior to purchase. Pay online via credit/debit card/paypal by clicking the button below (PayPal account not essential). Alternatively to pay by cheque or be proforma invoiced go to Terms of Business to download an order form. Products are emailed to purchasers once payment is complete.

© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

Questioning techniques courseware bite sized Add to Basket