ABC Training Solutions

© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

training delivery. design and materials



In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of course material and e-books.

Tools and Exercises

What the exercise covers

A case study of a new starter and her first morning of on-job training. Delegates are asked to examine

and analyse the ‘training session’ and establish the strengths/ weaknesses of the trainer’s approach.


The case study can be used as a stand-alone exercise in a mini training session or as an ice breaker at the

start of a Train The Trainer workshop. It highlights faults such as lack of preparation, giving irrelevant

information, inappropriate use of jargon, lack of structure, training in the wrong order and a range of other

issues. Full set up, briefing and debrief instructions are provided.



Duration

Allow up to one hour to complete and debrief.



Format

Microsoft Word version. Copyright waiver rights are included. This means that the product may be amended if required. Products are subject to our Terms of Business. Please read prior to purchase. Pay online via credit/debit card/paypal by clicking the button below (PayPal account not essential).To pay by cheque or be invoiced, download our order form from Terms of Business.


TRAIN THE TRAINER CASE STUDY


Product Cover

© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

train the trainer

Costs:

£18 inc 20% VAT

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