ABC Training Solutions
training delivery. design and materials


In house training courses in leadership, supervisor skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing. Courses run both UK-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. Design and marketing of training material and ebooks.

Tools and Exercises

We design and market a range of questionnaires, checklists and practical exercises. They can be used as part of a training workshop or as ‘stand alone’ tools to assist the development of staff.


Our Tools & Exercises are available to purchase in MS Word versions for multiple copying rights and permission to make amendments. Great for the trainer who is too busy to design from scratch. Products are emailed to Buyers within 24 hours of payment being received. We distribute our Trainer Resources world-wide.

© ABC Training Solutions Ltd Registered as a limited company in England & Wales Company No: 05669729. VAT Reg No: 936 7830 86

Training exercise

Role Play Toolkit

Quotations Compendium

Quotations Compendium

(Free to download)

Management Case Studies

Management Case Studies

Inbound Call Assessment Checklist

Inbound Call Assessment Checklist

Coaching Game: Hit The Target

Coaching Game:

Hit The Target

Time Management course material. Powerpoint slides,trainer notes,delegate manual

Train The Trainer Case Study